Billionton System Inc.

Subject	What is the maximum number of users supported by the Router?
Question	What is the maximum number of users supported by the Router?
Ans:	253 The Router supports a class C network. There are 256 IP addresses in a class C network: X.X.X.0 – X.X.X.255. X.X.X.0 and X.X.X.255 are for special usage. Only 254 IP addresses are valid. The Router occupies one IP address. 256 – 2 – 1 = 253 For example, 512K/64K ADSL is suitable for an office with 50 computers or less.
Subject	What is the maximum number of wireless clients supported by the Wireless Router?
Question	What is the maximum number of wireless clients supported by the Wireless Router?
Ans:	200 (logically) Considering the performance, to control the maximum wireless clients among 15~20 is recommended.
Subject	How many simultaneous connections does the Router support?
Question	How many simultaneous connections does the Router support?
Ans:	1024 The Router is able to support up to 1024 TCP/UDP session. What is a session? Receiving e-mail: 1 session Sending e-mail: 1 session Surfing the Web: N sessions Telnet (BBS): 1 session Downloading files: N sessions
Subject	What is the default setting of the Router?
Question	What is the default setting of the Router?
Ans:	Default IP address is 192.168.123.254 Default administrator's password is "admin“. Use this password to: Login as system administrator Perform firmware upgrade Default SSID is “default”* Default channel is 6* Default WEP encryption is Disabled
Subject	Does the Router support VPN protocols (IPSec or PPTP)?
Question	Does the Router support VPN protocols (IPSec or PPTP)?
Ans:	The Router supports PPTP/IPSec pass-thru feature. You can connect multiple computers to the outside PPTP/IPSec servers. You can also setup a PPTP/IPSec server in your intranet. Tested VPN softwares: Microsoft PPTP Server and Client NetScreen-Remote 5.0.2 (Build 2) from NetScreen Technologies VPNremote 3.0.26 from VPNet Technologies, Inc Nortel Extranet Access Client. Intel/Shiva VPN Client v6.75p6 SafeNet/Soft-PK from SafeNet, Inc. SecureClient from Check Point VPN-1
Subject	What's the meaning of PPTP pass-thru and IPSec pass-thru?
Question	What's the meaning of PPTP pass-thru and IPSec pass-thru?
Ans:	IPSec and PPTP are security protocols that provide authentication and encryption over the Internet. The "pass-thru" feature of the Router allows the secure packets to flow through the Router but the Router does not perform any authentication and encryption computation. Note! There are two types of IPSec protocols, tunnel mode and transport mode. Only tunnel mode (ESP) IPSec can be pass-thru.
Subject	What is a Virtual Server? Can I setup a Web server behind the Router?
Question	What is a Virtual Server? Can I setup a Web server behind the Router?
Ans:	Virtual Server is a mechanism that enables packets destined to the specified ports to pass through the firewall. Yes. You can configure a Virtual Server at port 80 to a PC at the LAN side. All traffic to the port 80 will be redirected to that PC.
Subject	What is a Special Application? Can I play Diablo behind the Router?
Question	What is a Special Application? Can I play Diablo behind the Router?
Ans:	Special AP is a mechanism that enables packets destined to the specified incoming ports to pass through the firewall dynamically. The Router will monitor all traffic pass through the Router. When an outgoing packet destined to the Trigger is detected, the Incoming Ports will be opened for the source of the Trigger packet. Yes. You can configure a Special AP whose Trigger is 6112 and Incoming port is 6112. This item is predefined at the Web UI.
Subject	What is DMZ? How many DMZ computers does the Router support?
Question	What is DMZ? How many DMZ computers does the Router support?
Ans:	Demilitarized Zone (DMZ) is a feature of firewall. It allows a set of computers to be exposed to the Internet. Some applications require multiple TCP/IP ports to be open. DMZ allows computers to be exposed for that purpose. The Router supports one and only one DMZ computer if you enable the feature.
Subject	What is Access Control? Can I limit the users to send and receive emails only?
Question	What is Access Control? Can I limit the users to send and receive emails only?
Ans:	Access Control is a mechanism that enables you to control: which users can surf the Internet what service are allowed Yes. You can define a User Group, say IP 20-29. And configure its right as Enabling ports 25, 35 and 110 (SMTP, DNS, POP3). All other services, for example port 80 (WWW), source from this group will be blocked.
Subject	Is the Router cross-platform compatible?
Question	Is the Router cross-platform compatible?
Ans:	Any platform that supports Ethernet & TCP/IP is compatible with the Router. Print Server function only supports Windows platforms (95/98/NT/2000/ME) and Line Printer protocol of Unix.
Subject	Can I remote control my Router?
Question	Can I remote control my Router?
Ans:	Yes. You can enable the Remote Administrator Host feature. In general, only Intranet user can browse the built-in web pages to perform administration task. This feature enables you to perform administration task from remote host. If this feature is enabled, only the specified IP address can perform remote administration. If the specified IP address is 0.0.0.0, any host can connect to this product to perform administration task. You can use subnet mask bits "/nn" notation to specified a group of trusted IP addresses. For example, "10.1.2.0/24". You have to connect to port 88 for remote administration.
Subject	Does the Router replace a Cable or DSL modem? Is there a Cable or DSL modem in the router?
Question	Does the Router replace a Cable or DSL modem? Is there a Cable or DSL modem in the router?
Ans:	No. The Router must work in conjunction with a Cable or DSL modem.
Subject	What Cable/DSL modem is the Router compatible with?
Question	What Cable/DSL modem is the Router compatible with?
Ans:	The Router is compatible with any Cable/DSL modem that supports 10Mbps Ethernet. Some Cable/DSL modems equips only USB interface. They are not compatible with the Router.
Subject	How fast the Router is? What is the performance of the Wireless Router?
Question	How fast the Router is? What is the performance of the Wireless Router?
Ans:	Exactly speaking, the Router can handle 900 to 1200 packets per second. The accurate number depends on the length of packets. For normal download and upload testing, the throughput is about 4 to 6 Mbps. The accurate number depends on many factors including the configuration, software and hardware components of your testing environments. The performance is about 4.6 Mbit/sec between wireless LAN and WAN. (Measured by Q-Check)
Subject	What is the correct setting for my computer?
Question	What is the correct setting for my computer?
Ans:	Configure your computer as “Obtain IP address automatically”, or manually configure all items: IP Address should be 192.168.123.X Gateway should be 192.168.123.254 DNS should be the one that ISP assigned Inspect the setting by running the following utilities: winipcfg (for Windows 95/98/ME) ipconfig (for Windows NT/2000) ifconfig (for Unix/Linux)
Subject	How do I make sure the network cables are properly connected?
Question	How do I make sure the network cables are properly connected?
Ans:	Power on the Router and your computers Make sure the Link LED's are lighted both on the Router and your Ethernet cards. Use ping utility to ping 192.168.123.254 on each computer
Subject	What is the WAN type?
Question	What is the WAN type?
Ans:	ISPs adopt different standards to provide different Internet services. Some of them developed proprietary method for the reason of easy authentication, accounting, etc… Based on the similarity, these services are classified into some groups, that is WAN type. Services of the same WAN type need the same configuration and adopt the same standards and protocols.
Subject	How many WAN type does the Router support?
Question	How many WAN type does the Router support?
Ans:	Static IP Address Dynamic IP Address PPP over Ethernet (PPPoE) Dial-Up Network
Subject	How do I know if my WAN type is Static IP Address?
Question	How do I know if my WAN type is Static IP Address?
Ans:	If your WAN type is Static IP Address, your ISP will assign you a specific IP address. The following information should be provided by your ISP: (1) IP addresses, (2) Subnet mask, (3) Gateways, (4) Domain Name Servers.
Subject	How do I know if my WAN type is Dynamic IP Address?
Question	How do I know if my WAN type is Dynamic IP Address?
Ans:	If your WAN type is Dynamic IP Address, your ISP should ask you to configure your computers to obtain IP address automatically (or to use DHCP protocol). For example, @Home, Adelphia, MediaOne and RoadRunner.
Subject	How do I know if my WAN type is PPP over Ethernet (PPPoE)?
Question	How do I know if my WAN type is PPP over Ethernet (PPPoE)?
Ans:	If your WAN type is PPPoE, your ISP should ask you to install a software such as WinPoET or EnterNet 300 on your computer. Whenever you need to get on the Internet, you have to invoke the program. Also, they will give you a set of username and password for connection authentication. For example, PacBell and EarthLink
Subject	How do I know if my WAN type is Dial-Up Network?
Question	How do I know if my WAN type is Dial-Up Network?
Ans:	If your WAN type is Dial-Up Network, you should attach an analog modem or ISDN TA to the COM port of the Router. Furthermore, ISP should provide you dial-up telephone numbers, username and password.
Subject	I cannot connect to the Internet…
Question	I cannot connect to the Internet…
Ans:	The first step to trouble-shoot is to make sure the setting for your computers are correct and all network cables are properly connected. The second step is to identify what the WAN type is. The third step is to follow individual trouble shooting guide for each WAN type.
Subject	My WAN type is Static IP Address. I cannot connect to the Internet…
Question	My WAN type is Static IP Address. I cannot connect to the Internet…
Ans:	Ensure that the Router's WAN type is already configured as "Static IP Address" and verify all items one by one. Ping the WAN IP address of the Router. If you got the timeout messages, the setting for your computers are incorrect or some network cables are not properly connected. Ping the IP address of the gateway that ISP assigns you. If you got the timeout messages, the connection may be broken or you may mistype the information.
Subject	My WAN type is Dynamic IP Address. I cannot connect to the Internet…
Question	My WAN type is Dynamic IP Address. I cannot connect to the Internet…
Ans:	Ensure your computers are correctly configured and all network cables are properly connected. Ensure the coaxial cable or DSL line is properly attached on your Cable or DSL modem. Refer the manual of your modem to verify it works normally. Ensure the network cable between modem and the Router is well connected. Power off the modem for a few seconds and power on it again.
Subject	My ISP is MediaOne. I cannot connect to Internet… My ISP requires a MAC address to be registered…
Question	My ISP is MediaOne. I cannot connect to Internet… My ISP requires a MAC address to be registered…
Ans:	Ensure the Router's WAN type is configured as "Dynamic IP Address“ and call your ISP to reregister the MAC address of the Router shown at the “Miscellaneous” page. Or you can change the MAC address of the Router to the registered one by just clicking ”Clone MAC" button on the “Toolbox" page. You must click this button on the computer whose MAC address has been registered to your ISP. And the computer must directly connect to the Router without other routers.
Subject	My WAN type is PPPoE. I cannot connect to Internet…
Question	My WAN type is PPPoE. I cannot connect to Internet…
Ans:	Ensure the WAN type is PPPoE and fill the setting items properly. Ensure your computers are correctly configured. Note, the connection program like WinPoET or EnterNet 300 are no longer necessary. You should uninstalled or disable it. Ensure the coaxial cable or DSL line is properly attached on your Cable or DSL modem. Refer the manual of your modem to verify it works normally. Power off the modem for a few seconds and power on it again.
Subject	I cannot connect to Internet… I did follow all guidelines to do trouble-shooting but in vain…
Question	I cannot connect to Internet… I did follow all guidelines to do trouble-shooting but in vain…
Ans:	Please contact our technical supports. It is very helpful to provide the system log. You can get the system log by clicking the "View Log" button on the ”Toolbox" page. Just copy & paste to the email!
Subject	Can the Router keep the PPPoE connection forever?
Question	Can the Router keep the PPPoE connection forever?
Ans:	The Router supports connection-on-demand and auto-disconnect features. You can specify the maximum idle time to disconnect the PPPoE session automatically. Assign it as zero will disable this feature. Moreover, the Router has a keep-it-alive feature to trick the idle-detection mechanism of some ISPs. However, some ISPs might limit the maximum connection time and disconnect the PPPoE session.
Subject	I want to connect my notebook to the Wireless Router via wireless. What extra settings should I make for the wireless connection?
Question	I want to connect my notebook to the Wireless Router via wireless. What extra settings should I make for the wireless connection?
Ans:	Invoke the setup utility of your WLAN card, and then: Set the connection mode to be “Intrastructure” Set the SSID to be the same as the setting on the Wireless Router Set the WEP key to be the same as the setting on the Wireless Router
Subject	How do I make sure the wireless connection between my notebook and the Wireless Router is established?
Question	How do I make sure the wireless connection between my notebook and the Wireless Router is established?
Ans:	Use the utility of your WLAN card to see if the connection is established Use ping utility to ping the Wireless Router from your notebook
Subject	My notebook cannot connect to the Wireless Router via wireless. Why?
Question	My notebook cannot connect to the Wireless Router via wireless. Why?
Ans:	Check M1 to make sure the Wireless Router is powered on and working normally. Check if the connection mode of your notebook is ”Infrastructure”. Check if the SSID setting of your notebook matches the SSID setting on the Wireless Router. Check if the WEP key setting of your notebook matches the setting on the Wireless Router.
Subject	What is WEP?
Question	What is WEP?
Ans:	The IEEE 802.11 standard includes an encryption mechanism in the MAC, a security level equal to that of a wire. This mechanism is called the Wired Equivalent Privacy (WEP). WEP is based on the RC4 encryption algorithm, an already widely used method of encrypting bit streams. WEP is a shared key encryption mechanism.
Subject	What does 40-bit, 64-bit, and 128-bit WEP mean respectively?
Question	What does 40-bit, 64-bit, and 128-bit WEP mean respectively?
Ans:	In WEP encryption, there are one Initialization Vector (IV, 24 bits) and one Secret Key (SK, 40 or 104 bits). The WEP key you set in the configuration page is SK. When the length of SK is 40 bits, we call it 40-bit WEP or 64-bit WEP. When the length of SK is 104 bits, we call it 128-bit WEP.
Subject	I use Lucent WLAN card on my notebook. And I can’t connect to the wireless router when I enable the WEP encryption. What’s wrong?
Question	I use Lucent WLAN card on my notebook. And I can’t connect to the wireless router when I enable the WEP encryption. What’s wrong?
Ans:	Upgrade the firmware version of the Wireless Router to be R1.90 or higher. Upgrade the driver version of your Lucent card to be 6.30 or higher.
Subject	What’s the coverage range of the Wireless Router? How can I make the range larger?
Question	What’s the coverage range of the Wireless Router? How can I make the range larger?
Ans:	The coverage range is about 30 ~ 50 meters indoor. To improve the coverage range, you can put the Wireless Router on a higher place, or Tune the angle of antenna to find a better performance, or Change the operating channel to avoid the noise to a specific channel.
Subject	What is Special Applications?
Question	What is Special Applications?
Ans:	Most of Internet applications use only one port to communicate with the other end. For example, WWW, E-mail, FTP, TELNET and so on. These applications work very well through the NAT router. However, some applications like Internet telephony and Internet games require multiple communication ports. We call them as Special Applications. In order to use these applications, you must configure the “Special AP” option of the Router or use DMZ feature to use these applications.
Subject	My office is very large. It’s much more large than the coverage range of the Wireless Router. And I have to move around in my office with my notebook. What should I do?
Question	My office is very large. It’s much more large than the coverage range of the Wireless Router. And I have to move around in my office with my notebook. What should I do?
Ans:	You can: Use more than one Wireless Routers to cover whole area of your office. Set the SSID of all Wireless Routers to be a same value. Set each Wireless Router to operate on a different channel. Then you can take your notebook and move to every corner of your office with the seamless roaming function of the Wireless Router.
Subject	Can I use NetMeeting through the Router?
Question	Can I use NetMeeting through the Router?
Ans:	Yes, the Router supports NetMeeting 3.01. You must configure the PC to run NetMeeting as DMZ host in order to make outgoing call and receive incoming call on this PC.
Subject	Does the Router support ICQ send file?
Question	Does the Router support ICQ send file?
Ans:	First, configure your ICQ2000: Preferences->Connections->Server 1. Remember server port number, say 5190 2. Proxy setting is "Not using firewall" Preferences->Connections->User 1. User to User connection is "Not using proxy" 2. Use the following TCP listen port for incoming event From: 20000 To: 20019 Second, configure your Router: Choose "Special AP", select an empty entry and type in: Trigger=5190, Incoming Ports=20000-20019 and then reboot!
Subject	Can multiple players on my LAN get on a game server and play simultaneously with only one IP address?
Question	Can multiple players on my LAN get on a game server and play simultaneously with only one IP address?
Ans:	It depends on what kind of the game or game server. For example, the Unreal game supports multi-login with one public IP address.
Subject	What if I have one application that the Router does not support?
Question	What if I have one application that the Router does not support?
Ans:	Check the application's on-line help or web site to find if any information about running behind firewalls, gateway, proxy or so. Most application will include information about how to work behind NAT router.
Subject	What is “Remote Host Administration”?
Question	What is “Remote Host Administration”?
Ans:	In general, only LAN users can browse the built-in web pages to perform administration tasks. This feature enables you to perform administration tasks from a host on the WAN side. (Browse port 88 of WAN IP address) Only the specified IP address can reach the built-in web. If the specified IP address is 0.0.0.0, any host can connect to this product to perform administration task. Subnet mask bit number modifier is allowed. For example, 1.2.3.4/30 represent four hosts: 1.2.3.4 ~ 1.2.3.7.
Subject	I forgot the system password…
Question	I forgot the system password…
Ans:	Sol 1: Use the reset button to restore factory setting: Power off the Router. Press the reset button and hold. Power on the router and count about six seconds. Release the reset button. Sol 2: find a null modem cable to connect the COM ports of the Router and your computer. Use the terminal program to reset the password (19200 8-N-1). Sol 3: Power off the Router. Use a metal to short pins 3 and 8 of the COM port. Power on the Router. Keep pins 3 and 8 shorted about 5 seconds and then remove the metal. The Router will restore the default setting temporarily..
Subject	Can I upgrade the firmware on Mac or Unix?
Question	Can I upgrade the firmware on Mac or Unix?
Ans:	The Router provides standard Web interface. You can use Netscape or Internet Explorer for Windows, Mac or Unix to upgrade the firmware.
Subject	Can Macintosh computers share printers attached to the Router?
Question	Can Macintosh computers share printers attached to the Router?
Ans:	Print Server function only supports Windows platforms (95/98/NT/2000/ME) and Line Printer protocol of Unix.
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